ตำแหน่ง Guest Service Agent

บริษัท Four Points by Sheraton Hotel, Bangkok

ที่อยู่บริษัท 4 Sukhumvit Soi 15 Sukhumvit Road, Wattana Klongtoey-Nua Bangkok TH-10 10110

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Assist Guests efficiently, courteously and professional in all reception related. Maintain a high standard of service and quality delivery at all time; when answering telephones registering guests, assigning, checking gout guest and assisting in different requests.

ตำแหน่ง Credit Officer

บริษัท The Landmark Bangkok Hotel, Bangkok (2014 – 2016)

ที่อยู่บริษัท 138 ถนน สุขุมวิท แขวงแขวงทวีวัฒนา เขต คลองเตย กรุงเทพมหานคร 10110

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Carry out credit analysis and requests on customers.
• Monitor daily credit operations and mentor junior officers.
• Being responsible for invoicing and issues Tax invoice, Debit note, Credit note.
• Handle all Commissions calculation.
• Open receipt & Tax invoice until deposit customers’ check.
• Prepared daily collections report Cash, Credit card, Cheque.
• Issues invoices for travel agency and the company.
• Monitoring & Maintain daily transaction movement in bank account, credit card merchant statement
Verify the accuracy of International Commissions before making payment.
• Prepared motherly tax report.
• Responsible for sale coordinated dealing with customer for billing process and collection due.

ตำแหน่ง Receptionist Spa

บริษัท Zenith Sukhumvit Bangkok Hotel, Bangkok

ที่อยู่บริษัท 29 Sukhumvit3, Nana Nua, Klongtouey Nua, Waddhana, Bangkok 10110

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Provide guidance to clients on the procedures at the spa.
• Answer telephone calls provide accurate information to clients.
• Introduces new beauty products to clients and educate them on their uses and benefits.
• Keep clients updated on currently available promotions and discounts in services offered in the spa.
• Process payments from clients services ordered form the spa.
• Assist in getting client feedback on level of services delivered in order to improve on service delivery.
• Inform staff members of appointments that have been canceled by clients, and also alert staff members
of the arrival of clients who come without prior appointments.
• Manage the visitor register to keep record of people who visit the spa on a daily basis.
• Receive customer complaints and feedback and direct them to appropriate offices for resolution.

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