New plant setup system
• Datacenter implementation and support
o System architecture
• Network system
• OA Core Office Topology
• Core switch
• Server switch
• Shop floor (SFIS) Topology
• Core switch
• Server switch
• Cabling, terminal point
• Wireless controller
• Mobile
• Guest
• Intranet
• Phone system
• Avaya IP Office 500
• Analog and IP phone
• Meeting Call group
• Extension number
• User interface
• Voice reception operator
• E-Card system
• Canteen system
• Access Control
• Face scan Time attendance
• Video Conference
• TV wall
• Projector
• Voice
• Wan
• 2 Lead line internet
• E1 PSTN
• MPLS/VPN/VOIP
• VC system
• Power Alarm system in Datacenter
• UPS
• Water leak
• Fire-Smoke alarm
• Air condition
• Storage & Backup
• IP SAN Storage & Switch
• Backup server & Library tape
• Veritas software
• 2 drive 2 tape per day
• Daily Incremental and duplicate incremental
• Full back up and duplicate full on Sunday
• 4 task 8 jobs backup
• VM
• File server
• Server backup
• Shop floor SFIs Oracle database
o Server
o Temperature Control
o Fire Alarm control
o Daily Check status system in datacenter
• Support install and configuration devices many model for
o Laptop, Workstation, Computer PC, Mini PC
o Mobile android and IOS
o Access point
o Printer (Network and Local)
• Dot matrix
• Laser
• Multifunction
• Zebra barcode
• Billing printer
• IT Services (Helpdesk, services user, fixed problem, repair, educate user, etc
• Develop working process and create corresponding documents such as manual, procedure or work instruction, SOP.
• Design and plan corporate IT that aligned with corporate direction and budgets.
• System exercise (prevention system down) and IT Audit
• Monitor daily system Network-VM-Storage
• Create report for management such as network performance, server & system performance, IT Assets, IT Inventory and audit, user problems, root cause analysis, etc.
• Manage, coach, and evaluate subordinate in team, and plan to develop them
• Manage, maintain and support corporate IT as defined services quality or services level
• Day to day IT operation, ITSD Incident, ITAM Asset control
• Manage AD, Mail Exchange, Lync, VPN, Firewall (Fortigate, Sangfor), Wireless cisco, AP
• PR IT equipment and budget capex control and coordinate with vender IT system
• Barcode bartender design and scanning
• Manage IT Policy & Security
• Weekly report and meeting.
มิถุนายน 2551 ถึง ตุลาคม 2562
IT Manager
Trio (Lao) Export Co.,Ltd
Ban Srikeud Mueang Naxaythong Vientiane capital Lao P.D.R.
สำหรับสมาชิกเท่านั้น
1. Management
• Manage control planning and control overall IT system in computer department including procedure of application support in Accounting, HR, Production and Warehouse
• Responsible in leading and managing monitor day-to-day IT operation.
• Define information policy, plan and manage of all IT infrastructure of the company in order to support the businesses or activity of company to be effective and efficient.
• Evaluate recommend IT solutions, hardware and software new technologies and develop new network strategies
• Manage with outsourced IT service such as internet ISP, Email provider, Application services company
• Manage budget controls, prepare IT costs allocation and purchasing product of IT system, and coordinate with vender at abroad (Singapore, Malaysia Vietnam and China).
• Manage and control KPI of ISO 9001:2015 of information technology and document control
• Ensure that IT infrastructure of systems are safe, efficient, and reliable and that business continuity processes are in place.
• Coordinate via email/chat/oral with Chinese, Hong Kong (HQ) and Germany about Computer system.
• HR Management, Manpower Plan, Recruitment, Interview, Visa, Work permit of foreigner, Testing excel with candidate, implement develop HR team, support HR system HRIS, Build external Labor relationship, Training worker/officer.
• Cooperate with organize activity of organization or customer party such as make layout poster, video presentation, music arranges layout location or any hobby
2. IT Infrastructure
New setup system
• Remote desktop support with China, Hong Kong, Germany.
• Manage Cloud Private-Public infrastructure.
• Support/help desk end user, application, training, software utility and ERP system
• Installing, Maintenance, Configuration, Troubleshooting, Diagnose Analyst and support following.
Hardware
• Network System = LAN / Wireless / Router / Switch /Modem / Internet / DHCP / DNS.
• UPS & Battery
• Printer Server = Photocopy, Laser printer, Sticker Printer, Line printer, Dot matrix
• PBX (Panasonic). telephone system, CCTV
• Computer PC, Notebook, Mobile, Projector
• Finger scan, Gun scanner
• 5 Servers 1) File server 2) Payroll/Time attendance server 3) Warehouse server 4) Finger database server 5) Backup server (Cloud)
Software
• OS Windows end user 98//XP/7/10.
• OS Windows Server 2000/2003/2008/2012/2016, AD, DHCP, DNS, Group policy
• Database MS SQL Server, Oracle, PL/SQ Mail Server MS Exchange, G-Suite, SMTP, POP3, MS Outlook.
• Microsoft Office = Word, Power Point, Specialist Excel, Word, Skype Business
• File Server, Cloud storage, VMware, Hyper-V System
• Finger scan application
• Update and modify website.
• Manage Control CCTV application
• Backup & restore both database and files office e. Take care server room, air condition-electric-dust
3. ERP System Project management, BA, SA, UAT, UI, Training, Application support, Manual software (new setup)
• Manage Control Planning Business & System Analyst, UI Design, UAT testing to implement ERP system of production module, Payroll/HR module and warehouse module.
• Project Manager & Coordinate Management
• Control project timeline monitor, project improvement and identify appropriate re-solutions to meet business requirements.
• Follow up on the project’s evaluation result to be according to set standards and quality.
• Implement and track projects to ensure they completed on time.
• Create and execute project work plans and revises as appropriate to meet changing needs and requirements.
• Planning manage (Business Analyst) control procedure job of HR, Accounting, Warehouse, Production, Computer dept. because ERP system control them.
• Gather and analyze business requirements that cover all business needs.
• Coordinate among development teams, users and vendor for the new change request, clarify the issues to ensure the project success
• Provide business workflow, storyboard, user flow, process flows and site maps
• College all document, requirement from user
• Design user interface (UI), provide test cases, test scenario for UAT.
• Provide user training.
• Configuration setup maintain install software for end user of ERP
• Operation user manual
4. Teacher
• Teaching teacher and student in major windows OS, Microsoft office (excel specialist), Photoshop, Multimedia
• Take care computer classroom in the primary/secondary school, at Laos-Germany foundation Project