Managed end to end collection process
Monitor merchants accounts to identify outstanding account receivable.
Providing Payments allocation regarding merchant outstanding, process customer refunds, process and review merchants adjustments, and resolve merchants discrepancies and short payments.
Providing weekly and monthly report to Collection Manager.
Update merchant status records and collection efforts when necessary to accelerate the collection process.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
Must communicate & follow up effectively with sales dept regarding merchants accounts on a timely basis.
Establish and maintain effective and cooperative working relationships with sales and merchants.