- Assist VP Yield & Revenue Management to conduct regular Revenue Management meetings with concerned Hotels Executives.
- Conduct daily market segment mix and on the books reports for VP Yield & Revenue Management. Work on all revenue management reports requirement by VP Yield & Revenue Management.
- Assist VP Yield & Revenue Management to compile 12-month Rolling Forecast by segment of demand, rate and revenue for supporting statistics with month-end management report.
- Assist VP Yield & Revenue Management to conduct survey competition on each Hotels performance on a daily basis for strategic and competitive decision making to ultimate drive Revenue Generation Index. Assist VP Yield & Revenue Management to compile, interprets, and share statistical information (internal as well as external) in a logical and communicable format.
- Maintain and update data/research library of industry and competition information for strategic and competitive decision making and benchmarking. Evaluate Soft Spots and advice on proper strategy and promotions and report to VP Yield & Revenue Management. Be a supervisor and mentor to the Revenue Executive to complete his/her task and maximizes his/her capabilities on the field.
พฤศจิกายน 2559 ถึง ตุลาคม 2557
Asst. Reservation & Revenue Manager
Oakwood Residence Garden Tower Bangna
2/4-5 M. 14 Bangna Trad Rd., Km.6.5 Bangkaew, Bangplee, Samutprakarn
สำหรับสมาชิกเท่านั้น
- Control day-to-day allocations and competitive rates on brand website to maximize occupancy and revenue.
- Create and communicate seasonal and event related offers to attract short and long haul travelers.
- Update property Information , pictures, promotions and destination guide on OTA's. Report production and revenue of all rate codes and channels and fine tune offerings to improve bookings and revenue.
- Independently implements appropriate Hotel inventory distribution strategy, maintains accurate rates and inventory allotments in the IDS (Internet Distribution Systems) GDS and PMS in a timely manner to promote rate parity throughout all booking channels.
- Drive Market Share and Revenue Performance through proper pricing and mix management. Develop overall pricing strategy to include all market segments and distribution channels.
- Analyze competitive (conduct competitive and demand analysis) reports and formulate appropriate strategies through use of hotel system reports.
- Participate and prepare rolling forecast and annual budget for the Hotel using forecasting tools.
- Ensure adherence to the Hotel Group Pricing Policies - Effectively manage and be in control of all inventory and pricing strategy in all distribution channels including branded web, 3rd party sites, and the GDS.
- Lead the Director of Sales & Marketing and General Manager in the decision making process of promotion participation, offline contracts and pricing thereof (inclusive B2B & B2C) Take a key role in property PMS Conversions.
- Take a lead role in property RMS (Hotel Reservation System) installations. Clearly communicate to hotel team (sales & reservation team) the strategic vision and objectives on how to drive revenues and improve performance.
- Prepare training materials, training schedules, and systems training for the team members.
เมษายน 2554 ถึง กันยายน 2557
Reservations Supervisor
Citin Loft Pattaya
177/3 M.9 Nongprue, Banglamung, Chonburi
สำหรับสมาชิกเท่านั้น
Key Daily Reservation, Reservation Pick Up Report,Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications.
Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. Additional duties may include preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits.
Knows the type of rooms the hotel has as well as their location and layout. Knows of all hotel packages plans-meaning status, rates, and benefits. Update availability of all distribution channels like GDS, OTA and Web booking systems