- Pre/Post sales support.
- Demo / Proof of concept by product and solution.
- Preparing bidding document to support the bidding project (TOR) etc.
- Work with sales and proposing company solutions to customer.
- Present product and technical solution to customer for projects.
- Responsible about testing to ensure that the product is made with
good quality according to standard and regulation.
ธันวาคม 2559 ถึง กรกฎาคม 2560
NOC
บริษัท Kirz
60 Queen Sirikit National Convention
D301/7 ZoneD 3fl, New Rachadapisek RD, Klongtoey, Bangkok 10110
สำหรับสมาชิกเท่านั้น
- Handle incoming and outgoing calls as Second Tier NOC (Technical-
troubleshoot) to ensure professional service.
- Responsibilities include escorting customers through the center on
tours, responding to customer inquiries and coordinating with other
organizations. Analyze and provide support for Data center facilities
such as Air conditioning, Power, Network.
- Report and Monitoring for customer and management.
- Carry out additional tasks and projects as assigned by supervisor
- - Provide support and troubleshooting for customer with Allot, Billion, Zte,d-Link product. (Adsl,Vdsl Router, Switch, Data-Center).
- Provide pre-sales and post-sales technical support as broadband products.
- Install and configure network equipment in projects.
- Conduct equipment test for hardware test and delivery.
- Coordinating with internal and external department.
Jul2009 Aug2015
Engineer, TOT Public Company Limited, Bangkok, Thailand.
- Monitor data/voice traffic and controls network/voice resource
performance to ensure high quality transmission.
- Technical communication with customers and maintain good
relationship with customer.
- Monitor network/Server to ensure network availability to all system
users.
- Configure and support network(LAN), WAN, Internet System.
- Troubleshoot and resolve internet issues when contacted by clients
by providing both on-site and remote support.
ประวัติการฝึกอบรม
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (พอใช้) อ่าน (ดี) เขียน (พอใช้)
ไทย 50 คำ/นาที อังกฤษ 35 คำ/นาที
รถยนต์ ,รถจักรยานยนต์ ,
รถยนต์ ,
Familiar with quality tool such as DOE, FMEA, Statistical Control
โครงการ / ผลงาน / เกียรติประวัติ / บุคคลอ้างอิง
2006 - 2007 : Head of academic of student Organization at KMUTNB
2004 - 2007 : Senior supervisor for young activities in International Buddhist
Society of 26th , 25th at Phechaboon 24th at Nakornsawan and 23rd at Chum porn. UNESCO
2006 - 2007 : Announcer of student service center at KMUTNB.
2005 - 2006 : Treasurer of Buddhist Club, KMUTNB.